Accessibility Statement

Our commitment

Meraki Salon & Spa wants everyone to be able to use this website, including people who use a screen reader, a keyboard instead of a mouse, magnification, or other assistive technology.

The standard we follow

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the standard most widely used for websites in the United States.

What we do

This website is checked automatically after every change and again every week. The checks and fixes cover, among other things:

• Text that is easy to read against its background.
• Descriptions for images, and names for links and buttons.
• Moving through every page with a keyboard, with a link to skip straight to the main content.
• Forms with a clear label on every field.
• Pages that can be zoomed to twice their size.

Known limits

Some content on this site comes from other companies, such as maps, booking tools, embedded videos and downloadable documents. We choose providers that care about accessibility, but we cannot fully control their content. If any of it does not work for you, tell us and we will help another way.

Tell us if something does not work

If you have trouble using any part of this website, or need information in a different format, please let us know. We will work with you to provide what you need.

You can contact Meraki Salon & Spa by phone on (908) 232-1067, or by post at 887 Mountain Avenue, Mountainside, NJ 07092.

Visiting the salon in person

Accessibility does not stop at the website. If you plan to visit us at 887 Mountain Avenue in Mountainside, a quick call before your appointment lets us prepare the space around your needs. Here are a few things we can arrange when you let us know ahead of time:

• A clear path from the entrance to the chair or treatment room you will be using.
• A longer appointment slot, so nobody feels rushed during a cut, color, facial or massage.
• A quieter time of day if busy rooms, dryers or background music are hard on you.
• Fragrance-light products for guests with sensitivities or breathing conditions.
• Service animals are welcome throughout the salon and spa.

Tell your stylist or therapist what makes you comfortable. We would rather adjust the way we work than have you sit through a service that does not suit you.

Other ways to book and reach us

You never have to use an online form or a third-party booking tool to make an appointment. Calling (908) 232-1067 reaches a real person who can book services, answer questions about what a treatment involves, and note any access needs on your visit. If a phone call is difficult, you can write to us at our mailing address and we will respond in the way that works best for you.

If you rely on text-to-speech software, a braille display or voice control, you can also ask us to read out or send service descriptions and pricing in a format you can use.

Questions we hear most often

How long will you take to respond to an accessibility request?

We aim to reply within two business days. Phone calls during opening hours are usually the fastest route.

Can I get service details in large print or plain text?

Yes. Ask for the menu of services in large print, or as plain text you can open with your own reading tools.

What happens after I report a problem with the website?

We look at the page you described, work out what is getting in your way, and fix it where we can. While that is underway, we will handle whatever you were trying to do, such as booking or finding hours, by phone or mail.

Is this statement kept up to date?

We review it whenever the site changes in a meaningful way, and your feedback often points us to the next improvement.

What Our Clients Say

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